REFLECTION:
You have written a draft examining the issue of employee surveillance and explaining why BRIXXâ€
s solution of firing Johnson made sense.
IDEA MAP:
P1 discusses some of the background issues of the case study, especially those involving an individualâ€s right to privacy vs. organization.
P2 discusses the ethical concerns surrounding workplace surveillance.
P3 notes the need for discussion about boundaries, then states the thesis: the solution was effective because it showed that the restaurant put customers as its main priority.
P4 notes that the case centered on a situation involving employee surveillance, and explains BRIXXâ€s justification that firing Johnson violated the companyâ€s contract.
P5 discusses the role of employees as ambassadors, the fact that tips are not mandatory, and the idea that a customer would react badly if he knew about Johnsonâ€s comment.
P6 explains how employees need to get into line with their employers†rules and values, and that BRIXXâ€s solution could benefit the company in a number of ways.
P7 concludes.
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